Terms of Service

Berry's Car Service

Last Updated: August 5, 2025

1. Acceptance of Terms

By using Berry's Car Service ("we," "us," or "our") transportation services, booking through our website, mobile app, or phone, you ("you" or "customer") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Description

• Berry's Car Service provides ground transportation services including but not limited to:
• Point-to-point transportation
• Airport transfers
• Scheduled rides
• Recurring ride services
• Corporate transportation accounts

3. Booking and Reservations

• Reservations can be made via phone (845-848-5555), website, or mobile app
• We require advance notice for reservations when possible
• Same-day service is subject to availability
• You must provide accurate pickup and destination information
• Changes or cancellations must be made according to our cancellation policy

4. Payment Terms

• Payment is due at time of service unless pre-arranged corporate account
• We accept cash, credit cards, and electronic payments
• Rates are based on distance, time, and service type
• Additional charges may apply for waiting time, tolls, parking fees, or special requests
• Corporate accounts are subject to separate billing agreements

5. Cancellation Policy

• Cancellations made 1+ hours before pickup: No charge
• Cancellations made less than 1 hour before pickup: May be subject to cancellation fee
• No-shows will be charged the full fare amount

6. Driver and Vehicle Standards

• All drivers are licensed, insured, and background checked
• Vehicles are regularly inspected and maintained
• We reserve the right to refuse service for safety or legal reasons

7. Liability and Insurance

• Berry's Car Service maintains commercial insurance as required by law
• Our liability is limited to the maximum extent permitted by law
• Customers are responsible for personal belongings left in vehicles
• We are not liable for delays due to traffic, weather, or circumstances beyond our control

8. Customer Responsibilities

• Provide accurate contact and location information
• Be ready at scheduled pickup time
• Follow all vehicle safety rules and local laws
• Treat drivers and vehicles with respect
• Report any issues immediately

9. SMS/Text Messaging Terms & Conditions

By providing your phone number to Berry's Car Service, you consent to receive informational text messages including ride confirmations, driver updates, ETA notifications, and service alerts. Message frequency varies based on your ride activity. Message and data rates may apply.

For help, reply HELP or contact us at 845-848-5555. You can opt out at any time by replying STOP. Berry's Car Service will send one final confirmation message to notify you that you have successfully opted out.

10. Prohibited Uses

You may not use our services for:

• Illegal activities
• Transportation of prohibited items
• Harassment of drivers or staff
• Fraudulent bookings or payments

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BERRY'S CAR SERVICE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

12. Governing Law

These Terms are governed by the laws of New York State. Any disputes will be resolved in the courts of Rockland County, New York.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date.

14. Contact Information

Berry's Car Service
50 Mariner Way
Monsey, NY 10952

Phone: 845-848-5555
Email: sam@berryscarservice.com
Website: berryscarservice.com