Privacy Policy

Berry's Car Service

Last Updated: August 5, 2025

1. Information We Collect

Personal Information

• Name, phone number, email address
• Pickup and destination addresses
• Payment information (credit card details processed securely)
• Corporate account information (if applicable)

Ride Information

• Date, time, and location of rides
• Service preferences and special requests
• Feedback and communication records

Automatically Collected Information

• Website usage data through cookies
• Device information and IP addresses
• Location data when using our mobile services

2. How We Use Your Information

We use your information to:

• Provide transportation services
• Process payments and billing
• Send ride confirmations and updates
• Improve our services and customer experience
• Comply with legal requirements
• Communicate about service changes or promotions (with your consent)

3. SMS/Text Messaging Privacy

When you provide your phone number for our ride services, we may send you text messages related to your bookings, ride confirmations, driver information, and service updates.

We collect and store your phone number, opt-in timestamp, and message preferences to provide these services. Mobile opt-in information will not be shared with third parties for marketing or promotional purposes. All SMS consent data will not be shared with any third parties.

You may opt out of text messages at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message from us.

4. Information Sharing

We do not sell, rent, or share your personal information except:

• With drivers to facilitate your rides
• With payment processors to complete transactions
• With service providers who assist our operations (under confidentiality agreements)
• When required by law or to protect our rights
• With your explicit consent

We do not share mobile opt-in data with third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your information including:

• Encrypted data transmission
• Secure payment processing
• Limited access to personal information
• Regular security assessments

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and personal information by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of text messages by replying STOP

8. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can disable cookies in your browser settings, though this may affect website functionality.

9. Third-Party Services

We may use third-party services (payment processors, analytics, etc.) that have their own privacy policies. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children under 18.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with the revision date.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used.

13. Contact Us

For questions about this Privacy Policy or your personal information:

Berry's Car Service
50 Mariner Way
Monsey, NY 10952

Phone: 845-848-5555
Email: sam@berryscarservice.com
Website: berryscarservice.com